Customer satisfaction is at the heart of our business and we know that getting your wine delivered safely, securely and on-time is a fundamental part of that process.
We are extremely proud of our delivery service and confident that you will be happy and satisfied with the service’s which we can offer.
We aim to offer a realistic and convenient delivery experience taking into account the various needs and demands of our customers.
In 2014 we moved all our wine packaging entirely into inflatable Air-Pack systems, (100% recyclable air packaging), so that you can be guaranteed your wine order is packaged in one of
the safest and most reliable transit packaging solutions available.
To enhance our delivery service even further we use the, APC Overnight ‘Handled with Care’ delivery service, guaranteeing that your order is going to reach you in one
piece and providing you with complete peace-of-mind.
Furthermore, this outstanding standard delivery service is totally free for all mainland UK orders over £150 and only £9.95 for those under.
We also provide a superb ‘single-bottle’ delivery service for just £6.00 per order, the ideal way to send that perfect gift to that special someone for their
birthday, anniversary, special event or Christmas.
Our independence allows us to operate freely within the UK courier network and provide bespoke delivery options for your convenience. If you would like to receive any of our wines
from outside of the UK mainland please contact us for a very competitive quotation to meet your delivery needs.
You can read more about our delivery terms and conditions below and should you have any questions don't hesitate to email: firstname.lastname@example.org
Wine Delivery: Mainland UK
1.1 Any delivery instructions placed on the website can only be accepted by Hic! where delivery of an order is to be made to a single address within the UK mainland.
1.2 Deliveries are normally made between 9:00am and 5:00pm Monday to Friday. Delivery within mainland UK will normally be made within 7 working days after acceptance by Hic! of the
Customer's order. You can request for us to call you and arrange a specific date and time for your delivery.
1.3 Standard delivery within mainland UK is free of charge for orders with a value in excess of the prevailing minimum amount (currently £150). All other deliveries are charged
at the prevailing rate (currently £9.95 per order/delivery point). UK mainland excludes parts of the Scottish Islands & Highlands, Northern Ireland, Republic of
Ireland, Isle of Wright, Channel Islands and the Isle of Man.
1.4 Single bottle orders with a value in excess of the prevailing minimum amount will be delivered free of charge with mainland UK and to one delivery point. All other deliveries are
charged at the prevailing rate (currently £6.00 per order / delivery point).
Wine Delivery: Non-Mainland UK And International
2.1 Further to clause 1.1 above, Hic! will contact you following placement of an order for delivery to an address outside our mainland UK delivery area to agree shipment details and
charges for which an additional invoice will be raised. We do our utmost to provide the best shipping charges and delivery rates so you receive your order at the best possible price.